Executive

JOB PURPOSE

To assist the Accountable Care Strategy (ACS) in the following:

1. Support the operational needs of NHG membership programme
2. Develop and operationalize a functional and effective Population Health Data Mart (PHDM)
3. Collaborate and coordinate with various stakeholders to acquire, consolidate and build critical and reliable population data in the PHDM for managing membership programme and population health
4. Administer relevant training and familiarization for users of PHDM
5. Work with corporate IT/data protection stakeholders to ensure legitimate and secure sharing and use of data

1. Support the operational needs of membership programme

• Assist in initiatives related to Membership Programme e.g., extraction of membership data from CRM and send to printer for fulfilment of welcome packages
• Extract data and track fulfilment by eligible members to receive rewards, and track NHG Cares app utilization
• Update merchant offers and programmes on CRM

(B)       Manage population HEALTH DATA MART (PHDM) development & operations

• Assist in prioritising resources, including budgeting work, for PHDM development and operations
• Conduct hands-on basic data analysis and reporting
• Manage and maintain ongoing PHDM operations, including (i) creating / updating data dictionary, (ii) assisting PHDM account application, (iii) assisting data re-identification process, (iv) assessing and coordinating data requests and uses for various population health programs and interventions by stakeholders, both internal and external. 
• Participate in user acceptance test and any verification testing related to PHDM development and implementation

(C)       COLLABORATE AND COORDINATE WITH STAKEHOLDERS ON POPULATION HEALTH MANAGEMENT

• Identify and monitor needs of various stakeholders for data
• Assist in developing and implementing sub-systems, policies, SOPs and workflows to govern and enable appropriate use of data, such as governance manual and related documentation
• Assist to implement audit protocols and to ensure compliance with data protection policies and rules.

(D)       SECRETARIAT FOR TEAM AND DEPT MEETINGS

• Secretariat support including collating attendance tracking matters arising and recording discussions in a concise and timely manner.
• Collaborating with various stakeholders for inputs on discussion points

JOB REQUIREMENTS

Education/Training/Experience

• Any recognized basic degree. Qualifications in Health/Life Sciences, Public Health, Data Infrastructure, Health IT and/or Project Management would be an advantage.
• At least 2 years of relevant working experience in healthcare, project management or health IT development.
• High proficiency in Excel, Powerpoint and Word.
• High proficiency in managing large databases and registry operations.
• Proficient in engaging and managing multiple stakeholders.
• Proficient in Oracle Analytics Server (OAS) or any population management health tools would be an advantage.

Personal Attributes

• Possess an analytical and inquisitive mind, and the ability to handle complexity
• Able to handle and organize large amounts of data
• Able to conduct basic data analysis and make valid reporting on the results
• Able to learn and assimilate new knowledge and skills quickly, particularly in the fast-evolving field of IT/data management.
• 5Demonstrate commitment to deliver quality work on time.
• Highly motivated, independent and a good team player.
• Excellent writing skills with ability to produce clear, well-structured proses with smooth logical flow that can be readily published/submitted without further non-substantive language editing.
• Excellent interpersonal, communication and negotiation skills.
• Keen self-learner who strives to excel

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