Sr. Program Manager, Strategic Insurance Partnerships

Tesla participates in the E-Verify Program

What to Expect

In this role, you will be the primary point person working with the Business Development team with Tesla’s internal network of wholly owned Collision centers to support Insurance industry process improvements. Your responsibility is to innovate and create strategies that improve the process for all parties. Your goals are to make work fairly priced for both Tesla and insurance companies, with a faster and better experience for our mutual customers. Projects would include improving the speed to collect insurance payments, or working with insurance executives or training teams to improve understanding Tesla repairs and processes to increasing the speed of estimate or supplement approvals. You will be measured on your area’s performance, strategic agility, and ability to innovate on Tesla’s vision with a relentless focus on our customer and building trust both internally and externally.

This role can be located in any Tesla collision center in the United States.

What You’ll Do

• Align cross-functionally with other teams managing various functions to ensure understanding of company objectives
• Manage and execute projects end to end, whilst driving integration and optimization of all corresponding components, documentation, processes
• Time management, define, schedule, and accurately estimate the task duration to develop and maintain a realistic schedule
• Manage issues and risk, identify problems and risks, work towards resolving them quickly
• Guide your stakeholders in defining and delivering clear requirements to identify, prioritize and scope projects to deliver against business objectives. Interpret business challenges, create process mapping, analyze potential improvements, and translate these into best practices and solutions
• Liaise between the business, insurance companies, and project teams and understand what objectives can support the business. Consult with the business to identify opportunities and execute requirements analyses by influencing the best outcome for the business, whilst considering and managing stakeholders
• Apply out of the box thinking, problem-solving abilities and operational procurement experience to derive technical solutions

What You’ll Bring

• Minimum of 10 years of collision or insurance industry experience. Advanced knowledge of estimating systems, will keen ability to read, understand, and explain an insurance estimate
• Experience with stakeholder management and building strong relationships across business functions
• Positive attitude in stressful situations. Flexibility with last-minute changes and working hours is necessary because you might need to interact with teams in different time zones
• Ability to pinpoint problems and find creative solutions in collaboration with your business partners
• Must be proficient user in Microsoft Office
• Highly collaborative and team-oriented, while also able to work independently
• Ability to work in a dynamic and fast-paced environment, multitask and prioritize appropriately. Excellent oral and written communication skills and the ability to follow instructions required

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice