Senior Manager, Business Consultant

Job Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This position is a hyrbrid role and there is a requirement to be in office 3 days per week and 2 days remote with up to 30% travel required for meetings per business needs. Eligible candidates can live anywhere in the country as long as they are within a 45 minute commute of an Aetna or CVS office.

The Senior Manager, Business Consultant is front facing to the provider partners to ensure the execution of the defined road map to achieve the quadruple aim (enhancing patient experience, reducing costs, improving healthcare outcomes, and improving the clinician experience). The Senior Manager, Business Consultant reports directly to the Director of Transformation. 

With a focus on partnering with our internal and external constituents, this role will ensure clinical programs and workflows are delivered accurately and on time. Responsibilities will include evaluating population health programs within the Joint Venture (JV), identifying appropriate programs, and executing new programs, workflows and/or processes to meet the JV and Aetna Clinical Solutions (ACS) business results.

The Senior Manager, Business Consultant will foster strong, ongoing clinical client relationships by transferring knowledge, best practices (external and internal), methodology and tools to client organizations. The Senior Manager, Business Consultant may be responsible for concurrent initiatives as team lead and/or team member, based on resource requirements. This work results in initiatives that significantly impact company strategy enabling Aetna to be competitive in the marketplace and effectively serve its customers. This role also partners with business owners to optimize the achievement of strategic business objectives including profitable growth and improved organizational effectiveness as well as decreasing the total cost of care, improving quality and patient experience.

Required Qualifications

• Must have active, current and unrestricted RN, MSW in state of residence
• Must be able to work Monday through Friday, 8:00am to 5pm in time zone of residence
• There is a requirement to live within a commutable distance to an Aetna or CVS office hub (typically within 45 minutes maximum) and be in office 3 days per week
• 5+ years in either payer or provider settings highly preferred.
• Deep knowledge of health care industry, policy, research design, predictive modeling, ACO finance methods and tools.
• Background in health care analysis methods and tools, Population health, care management including disease management, complex care, and end of life.
• Ability to collaborate with and understand the needs of C-level executives and help translate those needs to an actionable plan.
• Demonstrated ability to communicate technical concepts and implications to business and policy decision-makers and clients.
• Outstanding verbal and written communication skills, including formal presentations for all levels of management combined with strong collaboration/influencing abilities.
• Strategic business acumen and proven organizational, management, and leadership skills.
• Success experience working with clinicians, finance, and operational leaders to drive performance improvement experience. 
• Demonstrated collaborative style, with ability to influence diverse teams and build strong relationships.
• Demonstrated strategic thinking, problem solving and critical thinking abilities.
• Demonstrated success leading direct, indirect, and virtual teams in a matrixed environment successful direct report leadership and coaching experience.
• Demonstrated ability to negotiate complex and often contentious issues; reach consensus and work through people to achieve key goals.
• Financial acumen and experience with accountable care financial models.
• Experienced working with clinical and claims data. 
• Must be able to travel up to 30% for meetings per business needs

Preferred Qualifications

Education

• Master’s Degree required if MSW, or if a RN BSN required; Master’s Degree in Business, Public Health, Health administration preferred but not required

Pay Range
The typical pay range for this role is: $75,400.00 – $162,700.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.