Used Vehicle Quality Specialist

Job Description

Tesla participates in the E-Verify Program

What to Expect

The primary function of Used Vehicle Quality Specialist is to work cross functionally with Used Cars, Service, Collision, and Delivery to ensure cosmetic and mechanical quality, and timely completion of the used car refurbishment process, and coordinate vehicle movement for vehicles in Tesla’s Used Vehicle program. The Used Vehicle Quality Specialist will be responsible for overseeing quality, speed, efficiency, and cost throughout the entire process. 

What You’ll Do

• Coordinate mechanical and cosmetic inspections and repairs for all used vehicles in an assigned region or specific area of the business.
• Partner with internal teams to ensure timely and high-quality repairs are completed for used vehicles
• Schedule and coordinate logistics moves for used vehicles both inbound and outbound.
• Execute on efforts to drive down total cost and time of refurbishment for used vehicles.
• Quick and intelligent decision making behind situations dealing with trades with the betterment of the overall business in mind.
• Regular onsite vehicles to inspection locations to oversee day to day operations and efficiency
• Successful execution of developed ideas and accountability for performance of initiatives

What You’ll Bring

• Bachelor’s Degree preferred and or Equivalent working experience
• Experience working with all variations of cosmetic damage on vehicles
• Strong knowledge of Tesla’s vehicle line-up, including manufacturing processes, historical option data and repair costs
• Preferred logistics/transportation dispatch experience
• Proven ability to work well with others in a team environment, as well as independently 
• Excellent organizational and communication skills 
• Superior attention to detail under tight deadlines and comfortable in a fast paced working environment 
• Willingness to work on a flexible schedule
• Ability to work across multiple computer systems, experience with MS Office required 
• Strong verbal and written communications skills in English are a must
• Ability to travel to multiple work locations within region
• Driver’s License with a clean driving record

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$17.00 – $55.00/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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