Systems Engineer – Human Engineering

Summary

Posted: Dec 3, 2024

Weekly Hours: 40

Role Number:200581599

At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Imagine what you could do here. Bring passion and dedication to your job and there’s no telling what you could accomplish. We are a team of software engineers developing web-based tools and applications for Apple teams. Our work empowers Apple engineers and researchers to build the products that inspire and delight millions every day. Dynamic, inspiring people and innovative technologies are the norm here. We want you to join our team if you are a resourceful engineer with the desire to research and develop solutions that do not yet exist. Ideal candidates are comfortable breaking down problems and proposing multiple solutions. They strive for excellence but can balance progress and perfection. Working with us, you will become part of a hands-on development team that furthers engineering perfection, creativity, and innovation.

Description

The Human Engineering Software team works closely with many teams around the company to build powerful multi-platform tools, with a particular focus on user studies for new products. We are looking for a world-class Systems Engineer who is passionate about operational excellence through automation and engineering processes. In this role, you will ensure seamless integration of development and operations while managing sensitive health data securely and efficiently, adhering to the highest standards of availability, scalability, and compliance. You will provide end-to-end technical support for study teams, manage infrastructure (physical and virtual), ensure system uptime, and drive continuous improvements. Key Responsibilities: Study Support & Communication: – Serve as liaison across study, approval, and security teams. – Set up secure systems and address proctoring needs. – Debug multi-team issues Infrastructure Management: – Design resilient architecture (redundant power, cooling, networks). – Manage equipment (ordering, replacing, auditing). VMWare & Kubernetes Operations: – Deploy VMs, manage Kubernetes clusters, optimize resources, and update tools. – Simplify infrastructure and adopt GitOps practices. Monitoring & Debugging: – Maintain Grafana, Prometheus, ELK, and troubleshoot network, database, and config issues.

Minimum Qualifications

• Excellent communication and collaboration abilities, with a strong focus on teamwork.
• Experience managing communications between multiple teams
• Expertise with container orchestration such as Kubernetes, and experience troubleshooting Linux-based systems
• Experience with firewalls, and computer network design
• Analytical & problem solving skills, ability to communicate ideas clearly

Preferred Qualifications

• Proficiency with designing and operating applications in a public cloud environment
• Experience with monitoring & debugging tools

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.