System Engineer

Responsibilities:

•Perform Preventive and Corrective maintenance

•Ensure Response Time and Defect Turn-around Time meet contractual KPI

•Conduct root cause analysis & implement pro-active measures

•Perform troubleshooting and fault rectification

•Generate relevant administrative records and reports

•Occasionally directed in several aspects of the work

•Escalate unsolvable system problems and service request to the OEM/Vendor for technical support and reporting the escalation to the Group Lead

•Perform standby duties if required

•Requirements gathering, development, deployment for Change Proposal (CP)

•Conduct regression testing, acceptance testing, documentation and training for CP

•Other duties as required

Requirements:

• Diploma/ Degree in Computer Science, IT, EEE or equivalent
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Familiarity with various operating systems (Linux, Windows)and server administration
• Basic knowledge on network and is interested in systems configuration and troubleshooting
• Ability to work independently
• Proficiency in software engineering tools
• Experience or Knowledge in scripting, database
• Team player, willing to learn, strong in communication and time managment 

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