Staff Product Designer, Search

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

This role is on the Experience Design (XD) Member team, focusing on mobile. The XD Member team is responsible for the core member experience worldwide, creating personalized entertainment experiences that connect people with stories they’ll love. The team designs the end-to-end member experience from the moment someone joins Netflix, focusing on Search and Mobile platform solutions. This role specifically targets emerging and experimental consumer-facing Search, mobile, and AI experiences powered by machine learning to maximize member satisfaction.

About You

You will bring the transformative potential of the mobile platform and search to delight members in our mission to entertain the world. This is an opportunity to lead innovative product design with a demonstrable impact on a global scale. Using your full range of interaction, visual, and product-thinking skills on mobile and web, you’ll lead and own product features. You balance a passion for simplifying complex systems through design thinking, prototyping, and creating highly functional and emotionally resonant experiences with a strong desire to understand user behavior and business success. You’re comfortable switching between vision-level, defining UX frameworks, and hands-on pixel-level work. You’ll partner with cross-functional teams to revolutionize how entertainment is consumed and how storytelling is showcased by delivering engaging, inclusive experiences to members.

You’ll thoughtfully question the status quo and look closely at how we can push the user experience further with emerging technologies. You thrive in uncharted territories where design hasn’t historically found itself or where the rules and engagements aren’t already established. You’ll define strategies and design solutions that will bring this vision to life, then work with cross-functional partners to execute against it.

What You’ll Do

• Design and build new mobile experiences for Netflix.
• Identify and define product opportunities and create elegantly simple solutions to complex problems.
• Drive a human-centered design process from concept to launch.
• Clearly communicate design rationale and iterations to partners and stakeholders.
• Articulate a vision and contribute to strategic decisions around the future direction of mobile member experiences across entertainment types.
• Collaborate with a cross-functional team spanning consumer research, data science, product management, and engineering to test, iterate, and launch features.
• Learn and explore the fast-evolving technical landscape to solve member problems.
• Provide systems thinking for large-scale design systems, both strategically and tactically.
• Employ storytelling to present a vision and create a shared understanding of the UX strategy with the broader team.
• Champion our members and a global-first mindset.
• Give and solicit feedback to continually raise the bar for quality and craft.
• Embrace our culture of experimentation and A/B testing.
• Strong Recommendation: Please submit a portfolio in your application (with the password).

Qualifications

• 10+ years of experience designing user experiences for consumer-facing products across mobile, web, and/or TV. Discovery or search-related experiences are a plus.
• Experience designing and shipping AI or conversational products at scale.
• An understanding of the intersection of User Experience, AI, and Search.
• Excel in interaction design, visual design, and prototyping skills for defining how an experience should function and look based on understanding people’s needs.
• Experience showcasing an end-to-end design process across multiple projects, including interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes.
• Ability to think at a high level about product strategy and articulate a vision.
• Track record of designing and shipping products and leading projects to successful outcomes for global users and the business.
• Ability to navigate ambiguity and drive clarity that brings the user, technology, and business together.
• Excellent oral and written communication skills, including the ability to articulate the rationale behind your design decisions.
• Experience presenting work to a broader product team and leaders, clearly and succinctly articulating goals and concepts.
• Experience connecting the dots across the organization with other related initiatives while driving collaboration.
• An insatiable curiosity for user experiences powered by AI, machine learning, algorithms, and recommendation systems.

Compensation Range

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000 – $725,000

Benefits

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here. Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.