Sr System Engineer

Job Summary:

Senior Systems Engineer Job Description 

Job Family: Systems Engineer

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disney Signature Experiences – Disney Cruise Line (DCL) organization within Technology & Digital for Disney Experiences. It works closely with Cast and Crew from across the company. 

About The Role & Team:

• The DCL Server team supports data centers on Disney Ships and locations around the world.   This includes hardware and software support

What You’ll Do:

• Operational Support for compute, storage and data protection services
• Assist in creation, documentation and implementation of day-to-day operational procedures.
• Provide system reports on both a regular and ad-hoc basis.
• Remediate Identified Security Vulnerabilities
• Day to Day Support of Backups (Rubrik)
• Creates new user accounts, recovers lost passwords and keeps data secure
• Implements server maintenance standard operating procedures
• Diagnoses and repairs server malfunctions
• Provides management with regular reports

Required Qualifications:

• Minimum 5 years of related work experience
• A+ Certification or Equivalent
• Senior Level Experience and/or certifications in one or more: HP, Dell, EMC, Pure and/or Cisco storage and server solutions
• Carries and maintains a relevant and up to date skill set in the areas of both Linux and x86 hardware technology
• Windows, Linux, VMware, clustering technologies, resilient infrastructure design and deployment and automation.
• Senior-level knowledge of storage/server virtualization platforms (NSX, VMWare, Hyper-V, etc.)
• Individual must be highly resourceful and independent with the ability to quickly learn multiple disciplines and achieve manufacturer certification levels
• Experience with CMDB systems such as Service-Now
• Availability for Shipboard and Dry Dock travel at times.

Preferred Qualifications:

• Active Directory Group Policy Expertise
• Automation Experience with Ansible or Python
• Containerization Experience (Docker or Kubernetes)
• AVI Load balance Experience
• Global On-Call Experience for Physical Server Support

Required Education: 

• Bachelor’s Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience