Sr Mgr, Business Analysis

Job Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a Senior Manager Business Analyst in Information Technology at CVS Health/Aetna, you will work in a fast-paced and dynamic environment delivering innovative solutions. We are looking for passionate, driven person who wants to join our high energy and growing team to make a difference in customers’ lives.

Your responsibilities would include but are not limited to:

• Working with internal business units to analyze objectives and develop solutions to business need.
• Translating business needs into system requirements by creating specifications and screen “mock-ups” using, Microsoft Excel, Microsoft Word, Flowcharting software, etc.
• Employ several techniques when eliciting requirements from business representatives including interviewing and facilitating workshops.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Plans, designs and recommends business processes to improve and support business activities.
• Solving system related problems, such as malfunctions and program problems as reported by users.
• Working closely with Software Developers to ensure technical compatibility and user satisfaction.
• Creating project plans and driving projects to completion.
• Participates in technical reviews and inspections to verify ‘intent of change’ is carried out through the entire project.
• Independently managing multiple projects and priorities.
• Testing new features and functionality by creating test scenarios and measurements, verifying results and performing regression testing.
• Assisting technical documenters and Trainers as needed with software updates.
• Utilize Microsoft Transact-SQL for testing, trouble-shooting and providing data to business units on an ad hoc basis.

Required Qualifications

• 7+ years of relevant experience
• 3+ years of experience creating / managing Insurance enrollment systems – Broker and Member facing
• 3+ years of experience creating requirements for Broker websites.

Preferred Qualifications

• Self-motivated to take ownership and accountability as the servant leader of the team.
• Highly organized to manage multiple tasks simultaneously adjusting priorities to meet deadlines while producing high quality output.
• Understanding of resource allocations and forecasting.
• Healthcare or Insurance industry experience.
• Proficiency in Agile collaboration tools including RTC, Rally, Teams, Miro, etc.
• Excellent written and oral communication skills.
• Strong analytic and problem-solving skills.
• Ability to work independently and in a team environment.

Education

• Bachelor’s Degree or equivalent work experience.

Pay Range
The typical pay range for this role is: $79,200.00 – $170,800.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.