Sr. Engineering Program Manager, Security Site Reliability Engineering, Apple Services Engineering

Summary

Posted: Oct 8, 2024

Weekly Hours: 40

Role Number:200572383

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. The Cloud Infrastructure SRE team, as part of the Apple Services Engineering team, is seeking an extraordinary engineering program manager (EPM) to deliver innovative product solutions that will shape the future of large-scale infrastructure at Apple. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability, and security while defining standards, implementing standard methodologies, and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking, and creative problem-solving, we’d love to hear from you! ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record of being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have excellent communication, organization, and leadership skills as this is relevant in our complex environment. Are you ready?

Description

As a Security SRE Engineering Program Manager in ASE, you are both a technical and functional expert in the world of securing enterprise servers and services at scale. You’ll partner with a diverse set of teams across Apple to provide them with groundbreaking secure infrastructure that operates at a substantial scale and uses open-source technologies such as Kubernetes along with proprietary systems. You will work directly with SRE and Engineering teams to deliver security improvements, creative mitigations, and remediation strategies across Apple to exceed our high expectations. This is not a task-based job; we are accountable for delivering secure and performant systems. Partnering with program and engineering leaders and teams, you will influence and drive every aspect of software and hardware development and deployment including definition, design, integration, build, qualification, and release processes; identify release blockers and run the implementation and deployment of remediations to development, QA, and production environments both on-premise and in public cloud infrastructure globally. You can expect to partner with engineering and other multi-functional teams to identify opportunities to secure our services and machines, to gather input, then deploy and improve those security controls. You will also work closely with other engineering teams to make security-improving changes to their tools, processes, and workflows. We’re a fast-paced organization with high-reaching goals, a large user base, and the autonomy to build the future of native Cloud infrastructure for all of Apple. Teams across Apple rely on us for infrastructure that helps them build services that scale globally, are highly available, and “just work”. We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward. You’ll need a strong background in program and project management complemented by your technical abilities.

Minimum Qualifications

• 8-10 years of proven experience in technical program management in at least one of the following areas: security review, adversarial and/or collaborative testing, detection and response, incident and/or vulnerability management, education, outreach, or automation of testing, tooling, or remediations.
• Experience leading Cloud native Infrastructure programs.

Preferred Qualifications

• Ability to dive deep into technical areas, as demonstrated by deep technical expertise in one or more security engineering technologies or domains.
• Experience in several of the following areas: Software Security Assurance, Application Security, Threat Modeling, Secure Coding Practices, Vulnerability Assessment, Secure Development Lifecycle (SDLC), Security Requirements Analysis, Secure tunneling protocols (IPSec, TLS, Etc.), Secure Architecture Design, Secure Development Tools and Techniques, Certificate-based authentication, encryption, Secure Development Frameworks (e.g., OWASP SAMM), Secure Software Development Methodologies (e.g., Agile, DevSecOps), enterprise server administration and management at scale.
• Able to think critically and creatively, identify risks, and drive the execution across multiple teams to remediate them.
• Able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind.
• Outstanding verbal and written communication skills.
• Ability to filter and distill relevant information for the right audience.
• Demonstrated ability to work effectively with and influence multiple collaborators across a highly matrixed, multi- functional organization.
• Past experience in defining multi-functional processes and completing them successfully.
• Experience working in a security engineering or a technical/engineering program management role.
• Ability to handle multiple simultaneous end-to-end infrastructure, technical projects, and partner communities comprising various engineering teams and their partners
• Experience at end to end-to-end project delivery; building roadmaps through to operational sustainability
• Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
• A BS/MS in Computer Science, Engineering or a similar technical field is preferred.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,000 and $278,900, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.