Software QE Manager, Retail Engineering

Summary

Posted: Dec 5, 2024

Weekly Hours: 40

Role Number:200580559

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. At Apple, we believe in the power of innovation to transform products, services, and customer experiences. As part of our Financing and Retail Systems team, you’ll have the opportunity to make a significant impact on the quality of the systems that power our retail stores, directly enriching the lives of our customers. Join us in shaping the future of retail technology and customer engagement. We are seeking a Software Quality Engineering Manager. This role will lead and support an excellent team of inquisitive and fun-loving Software Integrity Engineers who are excited to test and qualify all the amazing software our team builds!

Description

We are seeking a creative, motivated leader to join Apple’s Financing and Retail Systems team as a Quality Engineering Manager. In this role, you’ll lead a team of talented engineers, driving the testing and quality assurance efforts for a suite of applications critical to our retail operations. As the leader of the Functional QA team, you will be responsible for ensuring the consistent delivery of high-quality software products. You will implement and refine QA processes, collaborate with cross-functional teams, and ensure alignment with broader organizational goals. Your leadership will help cultivate a culture of quality across multiple teams, driving continuous improvement in our testing practices and product outcomes. This role requires a hands-on leader with a passion for software quality, strong communication skills, and a deep understanding of both the technical and strategic aspects of QA. You’ll mentor team members, helping them grow in their careers, while staying ahead of emerging trends in quality assurance tools and techniques. Your expertise will help guide the team as we work to deliver high-quality solutions that delight customers in Apple Retail Stores.

Minimum Qualifications

• 5+ years of hands-on experience in software testing, with a proven track record across the full software development life cycle
• 3+ years of experience in a leadership or management role, guiding teams toward excellence
• Strong mentoring skills and a commitment to team development
• Excellent organizational skills and the ability to manage multiple priorities effectively
• In-depth knowledge of QA methodologies and best practices

Preferred Qualifications

• Experience in developing comprehensive test plans, assessing risk, identifying defects, and generating detailed test reports
• Strong problem-solving skills with the ability to triage issues, prioritize, and propose actionable solutions
• Detail-oriented with a creative mindset and a passion for quality processes
• Familiarity with Agile and Scrum methodologies
• Retail industry experience is a plus

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $190,700 and $286,600, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.