Site Reliability Engineer – Video on Demand/Streaming Event Support

Summary

Posted: Nov 13, 2024

Role Number:200578516

pple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Apple Vision Pro is a revolutionary spatial computer that seamlessly blends digital content with your physical space. It will allow us to do the things we love in ways never before possible — all while staying connected to the people around us. This Apple Vision Pro team is seeking a skilled Site Reliability Engineer to join our team and provide comprehensive support for streaming event operations. This role involves a combination of development work, automation, API/REST integration, monitoring, and network engineering tasks. The ideal candidate will have a strong background in operations, with a keen ability to innovate, streamline, and enhance various aspects of our pipeline. While the primary focus is not solely on operation, the ability to code and work with various development tools and processes is essential.

Description

Support event operations by ensuring network, video on demand and streaming processes run smoothly during critical events. Develop and maintain automation scripts, tools, and integrations to streamline workflows and improve operational efficiency. Monitor event-related systems and infrastructure to quickly identify and resolve issues. Collaborate with cross-functional teams to enhance existing pipelines and drive innovation in video on demand and streaming event workflows. Troubleshoot and resolve technical issues as they arise, ensuring minimal disruption to events. Contribute to the continuous improvement of operational processes through automation and scripting. Stay up-to-date with industry trends and best practices in DevOps, automation, and event support.

Minimum Qualifications

• Deep knowledge of HTTP Streaming, Digital Rights Management, and related video playback technologies
• Experience integrating with content delivery networks (CDNs)
• Proficiency in at least one programming/scripting language (e.g., Python, C++, JavaScript).
• Experience with automation tools and technologies (e.g., Jenkins, Ansible, Saltstack, Terraform).
• Strong understanding of API/REST integration and working with cloud-based services.
• Familiarity with DevOps principles, including CI/CD pipelines, containerization, and infrastructure as code.
• Ability to work effectively under pressure, especially during events or critical deadlines.
• Excellent problem-solving skills and a proactive approach to troubleshooting.
• Familiarity with video streaming technologies or content delivery networks (CDNs) is a plus.
• Ability to work onsite 5 days a week.

Preferred Qualifications

• 5 years of professional experience.
• Previous experience in a video on demand or streaming event support role or similar.
• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of networking concepts and protocols.
• Familiarity with video encoding/transcoding technologies.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,000 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.