Senior Product Owner, Developer Platform – Web Core

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Web Platform team is building a platform to enable front-end Web teams across CVS Digital to quickly and easily build, preview and ship experiences into the hands of our customers, all at the scale of a Fortune 4 company!

We’re looking for a Senior Product Owner who is passionate about web technologies and developer experiences. The team that this role supports is focused on reducing toil, improving the engineering experiences, removing cognitive load, and ultimately finding ways to remove barriers to allow engineers to focus on their craft, providing best in class user experiences!

As a Senior Product Owner in CVS Digital, your role will drive support in providing a solid foundation that empowers engineers to create, configure, and deliver web applications to millions of users. Ideal candidates will have hands on experience working on complex distribute web applications. As this role services thousands of web engineers – it is vital that this candidate has a deep understanding for common patterns and pitfalls of web development.

You will be an integral part of the Developer Experience and Enablement organization, dedicated to offering CVS engineering the ability to elevate their value streams. In this role, your primary focus is to support our Web Platform team – which focuses on bringing a unified, enjoyable, and efficient developer experience across all of CVS. 

You’ll collaborate frequently, connecting architects, design teams, engineering, and product to ensure a comprehensive understanding of the goals and vision of your product strategy. This role affords the opportunity to dramatically shape the future of engineering, by working alongside a talented and passionate team. The work your team builds will impact software engineering capabilities that are a critical part of our health care platform that enables CVS to deliver the best digital customer experience possible.

Key Responsibilities: 

• Understand engineering requirements and decompose into features, user stories and tasks, manage and prioritize the product backlog, participate in scrums and meta-scrums, and validate delivered solution designs.
• Have experience working on developer tools, working closely with engineering partners, or similar experience. 
• Be able to take ambiguous guidelines and drive future direction by understanding your target audiences and their needs. 
• Identify what success looks like, what risks may present themselves, and how we might mitigate them in order to achieve our goals.
• Have experience working closely with software engineers so that you can bring low fidelity designs into reality driven by market research and metrics. 
• Have experience collaborating across many different groups and teams to accomplish product strategy.
• Be comfortable working with your team leadership to develop and maintain product roadmap and OKRs.
• While coding is not your primary role, expectation is that you have the experience to articulate complex technical concepts concisely. You should be able to demonstrate value of platform tools that showcases deep understanding of developer needs and workflows.

Required Qualifications

• 7+ years of recent experience developing and maintaining client-side applications using modern web frameworks such as React, Angular or equivalent for a large, corporate organization
• 5+ years of experience working as a Product owner, Product manager, or engineering leadership roles that is producing or maintaining client-side applications
• 2+ years of experience writing measurable OKRs that tie into the broader organization goals
• Strong practical experience with web application performance, optimization techniques and front-end common testing frameworks like Jest or equivalent
• Strong verbal and written marketing / communication skills

Preferred Qualifications

• Must be comfortable with public speaking
• Proficiency in W3C web standards and technologies
• Facilitating ‘user testing’ to understand the problems and struggles that impede developer flow state and experience
• Ability to translate complex, and opaque, business requirements to actionable work
• Supportive leadership style. i.e. servant leadership rather than command and control
• A passion for improving and supporting the lives of others

Education
Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

Pay Range
The typical pay range for this role is: $136,217.50 – $267,800.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.