Senior / Executive, Pharmacy Store (Retail)

Broad Function
 

The Retail Pharmacy Executive is a key stakeholder in ensuring the success of WH Retail Pharmacy. He/She will work in a team under the Outpatient Pharmacy’s retail arm. The responsibilities of the Retail Pharmacy Executive can be mainly categorised into 2 phases:

• Phase 1: Setup of WH Retail Pharmacy
  • Strategise WH Retail Pharmacy’s business plans
  • Optimise product range and create a framework for product evaluation
  • Plan future marketing and promotional activities
  • Execute procurement of pharmacy products and related inventory
  • Negotiate with external stakeholders (e.g. vendors) to secure the best outcome for WH Retail Pharmacy and our customers

• Phase 2: Go-Live of WH Retail Pharmacy
  • Maintain and refine the activities listed in Phase 1
  • Track outcomes of retail pharmacy operations (e.g. sales, patient experience)
  • Ensure smooth operations of the retail pharmacy, including its digital presence
  • Seek continuous opportunities for business development and service expansion

Main Responsibilities and Duties

• Specific
  • Work with Retail Pharmacy in-charge to propose the Retail Pharmacy business strategy, and source for suppliers and business opportunities
  • Maintain good working relationships with other stakeholders; pharmacy staff, nurses, vendors etc
  • Plan for set up time line and coordinate product evaluation and procurement timeline
  • Present business strategies, evaluation and procurement strategies to management
  • Liaise with vendors on sales strategy (promotions or sponsorships) and secure competitive pricing
  • Ensures competitive prices, evaluates and establishes contracts where applicable
  • In charge of ordering and purchasing of retail products and ensuring that it complies with the department’s work instructions and legal requirements
  • Perform basic sales analysis to support decision making for retail business strategy
  • Maintain a proper documentation and accountability for all transactions, and establishes an efficient system of document filing, information storage and retrieval
  • Liaise with vendors on goods related matters, ie stocks delivered discrepancies, out of stock situation, defective goods, urgent delivery of goods, pre-ordering
  • Manage retail inventory and ensure healthy stock levels with shelves that are well-stocked and tidy
  • Manage the prices in SAP and ensures that this is correctly reflected on the price tickets
  • Maintain Retail Pharmacy e-commerce page including item master set up, content creation and basic website design
  • Help out in duties to ensure the smooth running of day-to-day operations, including guidance of PSAs on cashiering, customers’ enquiries, goods receiving, unloading and shelves top up, stock rotation

• General
  • Responsible for Retail Pharmacy overall business development, and ensure smooth running of retail pharmacy operations including support of procurement and day-to-day retail duties

Job Requirements

• Degree from a recognised institution preferably in Business or Retail Management
• Minimum 1 – 2 years of relevant work experience for Executive 
• Minimum 3 – 4 years of relevant work experience for Senior Executive
• Experiences in online businesses would be an added advantage
• Pharmacists / candidates with retail pharmacy experience are preferred
• Able to communicate effectively in English (verbal, written)
• Well versed in Microsoft Office and advanced Excel analytics tools
• Have a good sensing of overall retail pharmacy business outlook, especially in the hospital setting
• Possesses good working knowledge of presentation, negotiation and interpersonal skills
• Ability to multi-task and prioritise deadlines
• Good team player and exhibits willingness to learn

Please be informed that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), JobStreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), Singapore Nurses Association (sna.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

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