Sales & Operations Executive

Job Descriptions

• Monitor and coordinate daily sales activities for a portfolio of customers.
• Work closely with the Sales and Operations teams to ensure deliverables are met.
• Handle and manage all sales order processing in a timely and efficient manner.
• Support and process e-commerce orders as required, including packing, shipping, and stock delivery, ensuring timely and accurate product fulfillment.
• Plan and manage inventory and stock levels, conduct stock-taking on a scheduled basis, and provide logistical support.
• Ensure timely deliveries by coordinating with internal and external parties.
• Follow up with customers on sales and perform consultative selling based on results and promotions.
• Liaise with the Marketing team on promotional matters, ensuring marketing collaterals are set up accurately.
• Handle returns and damaged products, ensuring appropriate responses and arrangements.
• Manage adverse events and product complaints in accordance with SOPs.
• Identify and gather market trends and insights to share with management and relevant stakeholders.
• Process supplier payments for internal handling.
• Assist with ad hoc projects as required.

Requirements

Job Requirements

• Bachelor’s Degree in business or a related field.
• Minimum of 2 years of relevant experience is preferred; candidates with no prior experience are also welcome to apply.
• Proficiency in Microsoft applications such as Excel, Word, and Outlook is a must.
• Excellent communication skills, both verbal and written.
• Meticulous with good analytical and problem-solving skills.
• Strong organizational and time management skills to meet deadlines.