Sales & Marketing Manager

Date: 27 Oct 2023

Location: Singapore, SG

Company: ST Engineering Group

Job Responsibilities

• Establish, develop and maintain positive business and customer value chain and OEM partner relationships
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Coordinate sales effort with team members and other functional teams such as R&D, Business Development, Marketing and Operations
• Analyze the client’s/market’s potential, track sales and status reports. Keep management informed by submitting activity and results reports, such as monthly sales report, Customer’s Engagement Activity record and prospecting activity report
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules and merchandising techniques
• Account management on demand forecast, customer needs, problems and troubleshooting, interests, competitor activities, and positive/negative potential for existing or new products and services
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
• Achieve agreed upon sales targets and key project milestones within schedule.
• Align priorities and business plans with the OEM partners
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Generates sales leads and manages a sales force development pipeline and advancing sales opportunities to securing the prospect to be awarded as contract

Job Requirements

• Degree or Diploma in Computer Science, Engineering or Business or equivalent
• Experience in Security or Defence industry, or technically oriented businesses
• At least 5 years’ work experience in capability development / acquisition, sales, R&T, with Defense Industry a plus
• Work experience in operations or technical capacity in digital Information analysis is highly desirable
• Proven work experience as a sales representative or field/customer service role
• Highly self-motivated and target driven. Good team player. Could work at high pressure situations
• Excellent selling, communication, time management and negotiation skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Working location is in Jurong East
• Singaporeans Only