Product Manager, Messaging Algorithms

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

With more than 200 million members in over 190 countries, Netflix continues to shape the future of entertainment around the world. Our product offering is expanding, with new plans such as an Ads Tier and new content categories such as Games and Live. Our messaging and notifications are a main way we speak to consumers, to inform and build excitement for our changing business. Personalization ensures that we provide our consumers with timely, informative, and delightful messages that keep them engaging with our service, finding the right user experiences, and asking for more of our messages. Machine learning is essential to running our messaging program. 

We are looking for a Product manager to transform our messaging program from one that primarily acts as an extension of our on-service recommendation engine to a platform that can serve the many needs of our diversifying product offering. 

• You will build and own the holistic systems that power the messaging experience at Netflix, ranging from targeting, timing, content personalization, etc.
• You will leverage and advance Netflix’s deep expertise in machine learning and causal inference to build intelligent systems that adapt to our consumers.
• You will marry building data driven products with practical decision making, establishing frameworks, rules, and prioritization for new messaging experiences so that we can run the business.
• You will advance and sponsor the data, experimentation, and analytical capabilities needed for these products together with data science partners
• Leveraging available data, you will craft and communicate a strategic roadmap and see to its execution leading cross-functional teams of the industry’s best data scientists and machine learning and software engineers. 
• You will partner closely with cross-functional partners to build the next generation Messaging Platform for Netflix. You will also be a key contact for the multiple lines of business that are hoping to leverage the platform, understanding their requirements and communicating the platform’s capabilities.
• As a high-leverage thought leader, you will have the ability to shape our thinking on how to evolve our product, and have a massive impact on how members enjoy our service. 
   

What we offer

The opportunity to have impact. The Netflix product management model is different from most technology companies. Our key product management leaders – including this position – work with multiple sprint teams but do not have direct reports. Consequently, we’re looking for experienced product leaders who are strategic and also like rolling up their sleeves. 

Responsibility. Netflix offers true transparency and autonomy. Our culture is unique and is key to how we innovate.

Learning. You will be creating customer experiences and business models that have never been done before. You will have the opportunity to work with stunning colleagues who value collaboration and from whom you can learn.

A work environment where you can grow your career. Many of our top execs started out as individual contributors.

Who will be successful in this role?

• You combine a deep technical background in e.g. statistics, econometrics, or machine learning with a strong product sense and excellent communication skills to define, explain and execute your vision. 
• You naturally gravitate towards experimentation as a way to validate your hypotheses while having a healthy skepticism when interpreting experimental results
• You are able to work with world-class engineers, have the statistical acumen to collaborate with top-notch data scientists, the communication skills to translate the implications of that work to less technical partners, and the business sense to drive product.
• You have a bias towards action, and can independently and effectively rally cross-functional teams and drive projects forward with speed
• You have demonstrated your ability to communicate complex ideas at different altitudes to different types of audiences, and can vary your communication approach depending on your audience to drive to the best outcomes
• You have a willingness to dive into all parts of the problem space and not limit yourself to problems that can be solved with advanced methodologies. 
• You build strong partnerships with other product managers, engineering, and business stakeholders
• Having demonstrated the ability to build successful consumer facing applications and algorithms, and experiences with notification and messaging are a big plus. 

Skills 

• 8+ yrs experience managing consumer products leveraging machine learning (e.g. recommendation systems, messaging) with a proven record of prioritizing and successfully launching impactful products or platforms.
• Demonstrated leadership experience working effectively with data scientists, machine learning engineers, statisticians etc. 
• Proven ability to map algorithmic solutions to product problems with demonstrated impact on business metrics through AB testing.
• Excellent written communication skills and ability to present technical content to non-technical audiences. Ability to partner with different functions to ensure that your solutions drive real business impact.
• Strategic thinking and ability to incorporate larger business context into algorithm and product development.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000-$725,000.
 

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.