Multi-Site Billing Coordinator

Description

About Us:

 EMCOR Services Aircond, is the largest commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast.  For more than 80 years, Aircond has designed and delivered comprehensive HVAC solutions to businesses seeking to enhance their productivity and efficiency.  Guided by three generations of family leadership, today Aircond delivers a full spectrum of facility services to single and multi-site clients, from HVAC service to complete operations and maintenance solutions.

Job Title: Multi-Site Billing Coordinator

Job Summary:

EMCOR Services Aircond seeks a Billing Coordinator. This position is responsible for daily processing of customer invoices and addressing billing related issues in a timely manner. This position is expected to foster and maintain positive working relationships with external customers and internal partners. The Billing Coordinator’s goals are to meet and exceed billing targets to satisfy company DSO and cash flow objectives.

Essential Duties and Responsibilities:

• Review completed work orders in the Coins OA system.
• Audit and verify quotes, mark-ups, and labor and material cost against work orders.
• Work with technicians and District Service Managers to verify questionable charges.
• Identify and communicate higher/lower than expected margins to management.
• Produce customer invoices timely and accurately.
• Reconcile billing data with 3^rd party customer work order portals.
• Interact with internal and external customers to resolve billing issues.
• Maintain billing schedules and customer profiles to meet customer needs.
• Participate in initial new customer set-up meetings.
• Collaborate with Service Coordinators, District Service Managers, and the Credit Department to maximize workflow efficiency
• Other duties as required to facilitate the efficient flow of business and utilization of company resources.

REQUIRED SKILLS:

• Advanced computer skills as well as familiarity with Microsoft Office and other web-based programs.
• Strong work ethic is required.
• Attention to Detail
• Ability to communicate effectively; both verbally and in writing is necessary.
• Demonstrate excellent customer service, organizational and time management skills.
• Ability to complete multiple tasks with competing deadlines.
• Ability to be flexible, adapt to change and thrive in a hectic, fast paced environment.

Thrives in a team environment.

 Qualifications:

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED AND 2 years’ work experience in an accounting, customer service and/or dispatch environment supporting customers, vendors and/or clients in multiple locations.  Previous HVAC, Service and Repair or Facility Maintenance industry experience a plus.

SUPERVISORY RESPONSIBILITIES 

This position does not have supervisory responsibilities.

LANGUAGE SKILLS

Ability to interpret and analyze routine business communications and to compose standard business correspondence. Must be able to present information, data, facts, and figures across all organizational levels.

REASONING ABILITY

Define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS

The Billing Coordinator is frequently required to be at a desk (sit or stand based on preference) and operate a computer keyboard, mouse, and telephone

WORK ENVIRONMENT

The position works in a typical office environment.  The noise level is usually moderate.  Occasional extended hours during reporting periods and peak season may be required.

COMMITMENT TO SAFETY

It is the policy of EMCOR Services Aircond to conduct all business activities in a responsible manner, free from recognized hazards; and to respect the environment, health and safety of our employees, customers, suppliers, partners, and community neighbors.  EMCOR Services Aircond is committed to providing a safe and healthy workplace.  It will not be satisfied until its premises and services are free of recognized hazards, its employees, and its operations environmentally friendly.  We will provide training, protective equipment, and the safest work environment possible for our employees to perform their jobs, but in the end, safety becomes an individual responsibility.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled.

There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.