Manager, Ops (Med) AMKSC

CHALLENGES

You will provide Clinical Operations Support and Service Management across a few clinical disciplines (e.g. Endocrinology, Ophthalmology and Allied Health) for the Specialist Outpatient Clinic at TTSH’s ambulatory Specialist Centre at Ang Mo Kio. You will be part of a multi-disciplinary team that will work closely with the Clinical HODs and key stakeholders to plan, develop and implement new care models and clinical services in the ambulatory care and community setting to improve patients’ access to care and clinical outcomes. This will require knowledge in project management, operational excellence, financial planning and budgeting, workflow design, data collection, reporting and analysis.
In addition, you will also be required to coordinate or resolve service management issues with TTSH stakeholders, AMK community stakeholders or third-party vendors on behalf of the AMK Specialist Centre, such as but not limited to facilities/infrastructure matters, patient queries, IT issues on an ad-hoc basis.
This position will be physically based at the TTSH AMK Specialist Centre located at 723 Ang Mo Kio Avenue 8, Singapore 560723; with occasional travelling (reimbursement provided) to the main campus at TTSH when required.


JOB REQUIREMENTS

• Good Bachelor’s degree in any discipline with relevant industry experience, preferably in healthcare administration or specialist clinic operations with at least 5 – 8 years of industry experience 
• Organised, meticulous individual with good project management skills
• Affable personality with ability to work in a team and build relationships with a diverse group of stakeholders
• Good communication skills, and ability to engage stakeholders at all levels
• Self-motivated and willing to go the extra mile to see things through
• Proficient in Microsoft Office (Word, Excel, Powerpoint)
• Excellent written skills (English), oral communications and presentation skills

We regret that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), TTSH Career Webpage ([www.ttshhr.com]) and JobStreet Singapore (jobstreet.com.sg) will be considered. If you are accessing this job posting from another website, please visit the official web pages mentioned above.

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