Intern – Headquarters

Position Description: Provide support to the Headquarters Information Services department, assisting with daily operations and projects. 

Essential Duties & Responsibilities:

• Assist with tier 1 support for voice and desktop systems, resolving or conferring with the appropriate technical or systems personnel.
• Troubleshoot basic technical problems
• Respond to end user hardware and software requests. 
• Assist in updating documentation of the local technology infrastructure.
• Assist in updating inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
• Verify daily systems backups of the local server and other mission critical business unit infrastructure. Provide notification of any identified systems  failures.
• Assist with projects as directed by the local IS staff, following Turner IS  methodology.
• Maintain daily tickets to ensure the highest service levels are maintained.
• Contribute to training of end users on Turner standard software tools.
• Perform other duties as necessary
• Other activities, duties, and responsibilities as assigned.

Qualifications:

• Enrolled in 4-year college or university offering accredited and credentialed degree program with at least 1 year of education and basic knowledge of IS or equivalent combination of education, training and/or experience
• Demonstrated interpersonal skills including student leadership, volunteerism, or other community involvement
• Passionate and willing to learn about overall Turner business strategy, culture and core values
• Assume personal and professional responsibilities for own actions and activities
• Enthusiastic, proactive, and eager to tackle new projects and ideas, flexible, adaptable and with attention to detail
• Able to work independently, with some oversight, and in team environment
• Exceptional organizational skills with ability to document and manage accurate and timely information
• Professional and clear verbal and written communication skills
• Computer data entry, database and MS Office skills, intermediate to advanced MS Excel skills

Physical Demands:    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.  Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk and hear, stand, climb, balance, stoop, kneel, crouch, or crawl.  Employee must occasionally lift and/or move heavy weight. 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  While performing the duties of this job, the employee works regularly on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock.  The noise in these work environments is usually moderate to very loud.   

The hourly rate for this position ranges from $17 – $22. 

Turner is an Equal Opportunity Employer – race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.