Integration Consultant

Work Location(s): Alpharetta, GA, US

ADP (Automatic Data Processing) is the largest BPO provider for payroll and HR services.

The company was founded in the USA in 1949, and in Europe, has been present for over thirty years. 

We are committed to providing a market-leading, global payroll experience that enables the full power of our Human Capital Management (HCM) integration capabilities for our Multinational Corporations (MNC) whose payroll is delivered via GlobalView (GV), Celergo, or local payroll solutions.  Within the Global Integration Center (GIC), we provide a seamless end-to-end HCM integration implementation & service experience driving consistency, efficiency, and scalability.  Our teams share an evolving common methodology, drive requirements for enhanced integration tools & offerings, collaborate with Global Product & Technology (GPT) to pilot new products, and bring together subject matter expertise in Workday, Oracle, SuccessFactors, ADP’s WorkForce Now, interfaces, Project Management, and Client Service. 

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

As a member of ADP’s Global Integration Center (GIC), in this client facing role, the Integration Consultant supports the Global Solution Designer (GSD) and implements the essential components of ADP’s HCM Integration for our MNC clients. 

Are you a self-motivated person able to work independently while maintaining control of your projects and workload? Are you a good communicator as well as quality-driven and attentive to details? Do you enjoy variety, technical challenges, and problem-solving? Are you ready to become part of our highly passionate team of integration experts? Then the Integration Consultant position is perfect for a person like you!
In this critical role, you will:

• Employ highly developed consultative skills interacting with clients
• Project confidence in ADP’s solutions and services whilst setting appropriate client expectations
• Maintain Global Payroll and HCM Integration knowledge
• Prioritize and make decisions based on information and input in a timely manner
• Work collaboratively with GSD’s and other departments impacting project to ensure alignment, drive quality and client satisfaction via projects that are on time and within budget
• Demonstrate proactive participation in Implementation forums, contribute and participate in knowledge sharing and team development sessions.
• Support communications on methodology and business process improvements within the GIC and to partner teams
• Use SAP and ADP Technologies/tools to implement integrations between HCM systems and SAP ERP.
• Possess the superior level of HCM knowledge and apply the necessary competencies to deliver the maximum value to ADP’s clients
• Maintain up to date knowledge of the Products, templates, tools & processes to aid in workshops and implement efficiently
• Provide feedback on the Products, templates, tools, & processes based on client interactions
• Possess the ability to grasp application and integration concepts of new products quickly and efficiently.
• Lead local design/mapping workshops with client to gather and document detailed information on the requirements, while keep alignment and consistency with global design.
• Ensure that appropriate local design deliverables are kept up to date (weekly) throughout the project
• Implement the HCM Integration solution, providing support to client solutions project teams on our integration solutions. We work in a multi-disciplinary global team where every discipline provides a piece of the complete integration solution
• Be responsible for configuration, unit testing, end-to-end integration testing, data loading and go-live cutover, to ensure a successful go live
• Support implementation payroll project team with the integration decision aspects impacting payroll design
• Troubleshoot complex integration issues. Provide support for issue resolution, specifically investigation and solution identification
• Proactively inform pertinent stakeholders (e.g., GSD, Project Manager, GIC Leadership) of any potential client escalations, scope variations, task slippages and risks that may arise during the project
• Actively contribute to after action review/lessons learned on projects to drive continuous improvement and client satisfaction

Required Qualifications:

• Degree or Equivalent in Education and Experience
• Bachelor’s Degree -> Required; Graduate Degree -> preferred
• Fluency in English (oral and written)
• Knowledge of SAP ERP Payroll and good understanding of Integration Technologies and/or ADP Integration Solutions
• At least 4 years’ experience implementing SAP HCM internationally or within global organizations
• Exceptional communications skills written and verbal
• Superior prioritization, analytical, interpersonal and follow-up skills
• Demonstrated ability to manage client interactions
• Ability to work in a team environment or independently depending upon task
• Ability and enthusiasm in facilitating virtual meetings involving international parties
• Comfortable on video presenting to various client audiences
• Understanding of International culture and ability to work in a multinational environment
• Must be willing and able to travel up to 10% (domestic or internationally)

Experience/Skills:

• Fluency in English (oral and written)
• Knowledge of SAP ERP PY and good understanding of Integration Technologies and/or ADP Integration Solutions
• At least 4 years’ experience implementing SAP HCM internationally or within global organizations
• Exceptional communications skills written and verbal.
• Superior prioritization, analytical, interpersonal and follow-up skills
• Demonstrated ability to manage client interactions
• Ability to work in a team environment or independently depending upon task
• Ability and enthusiasm in facilitating virtual meetings involving international parties
• Comfortable on video presenting to various client audiences
• Understanding of International culture and ability to work in a multinational environment
• Must be willing and able to travel up to 10% (domestic or internationally)
• Hands-on experience with Workday, Oracle or SFSF Integration -> a plus

• Workday, Oracle, or SAP Integration Certification -> a plus
• Hands-on experience with Workday, Oracle or SuccessFactors Integration -> a plus 

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.