Fulfillment Center Supervisor

Job Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As the Fulfillment Center Supervisor, you will be responsible for directing a large team of 30+ non-exempt employees in CVS Health’s distribution center. This includes planning, organizing, directing, controlling, and supervising the daily activities of an assigned shift and functional area to achieve performance goals and metrics within the distribution center. Additionally, as the Distribution Center Operations Supervisor , you will be responsible for order selection, replenishment, loading, and shipping of Customer orders. You will also be responsible for maintaining a high level of productivity and quality.

***This is a 7 day a week operation and shift can fall anywhere between 5:00am and 1:00am**

Additional responsibilities of the Fulfillment Center Supervisor:

• Hiring, onboarding, training, scheduling, and assigning work to new hires
• Ensuring employees have the necessary equipment, materials, and documents to ensure successful completion of tasks
• Monitoring the work performance of each employee to ensure that quality and quantity expectations are met or exceeded
• Conducting staff meetings and training seminars
• Providing ongoing training and retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function
• Utilizing a variety of reports, summaries, and procedures to project workload and resolve problems that arise during the workday
• Communicate effectively across all levels
• Analyzing information effectively to make sound business decisions
• Build high-performance teams while engaging and inspiring colleagues, supervisors and peers
• Ability to work a 1st shift schedule, and flexibility to work other shifts to cover other supervisors while they are out of the facility.

Required Qualifications

• 2+ years of prior supervisory or managerial experience in a distribution or manufacturing environment
• 2+ years of experience with Microsoft Office, including Word, Excel, Access, and PowerPoint

Preferred Qualifications

• Experience in fast paced customer order fulfillment facility
• Experienced in Warehouse Management Systems operations
• Lean Six Sigma experience/knowledge
• Safety training or experience
• Experienced in leading and engaging a team
• Familiarity with ISO standards
• Mail order technology experience
• Bi-lingual Spanish strongly preferred 
• Bachelor’s degree

Education

• Verifiable High School diploma or GED is required

Pay Range
The typical pay range for this role is: $40,600.00 – $83,400.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.