Engineer, ITS, Mobility Road

Date: 5 Oct 2023

Location: Singapore, SG

Company: ST Engineering Group

Job Description:

• Liaise and work with solution providers for the setup and troubleshooting of the IT systems hardware, in Data Centre environment.
• Planning and execution of system administration, installation, deployment, testing and commissioning.
• Generate documentation. (Maintenance Reports, checklist etc..)
• Maintain accurate records of hardware and software inventory, maintenance activities, and problem resolution.
• Create and update technical documentation, including system configurations and procedures.
• Work closely with project team and external customers to plan and execute system upgrades and maintenance projects.
• Conduct maintenance for VA servers and network Equipment and Cameras
• Standby 24/7 for Maintenance fault response.
• Respond to user-reported IT issues and provide timely technical support.
• Diagnose and resolve hardware, software, and network-related problems.
• Escalate complex issues to appropriate teams or vendors when necessary.
• Update and patch operating systems, software applications, and drivers to maintain security and performance. (Windows Server, RHEL)
• Monitor and manage software licenses, ensuring compliance and appropriate usage.
• Implement security best practices to protect systems from potential threats and vulnerabilities.
• Ensure compliance with industry regulations and data protection standards

Job Requirement:

• Diploma/Bachelor/Masters Degree in Information Technology/Computer Science/Computer Engineering or equivalent with at least 3 years relevant working experience
• Hands-on experiences in setup, configure and troubleshoot Microsoft Windows Servers and Red Hat Linux Servers
• Familiarity with networking concepts and protocols.
• Familiar with system applications such as MS SQL Server, backup software, Application Server and Checkpoint firewall.
• Experience in troubleshooting, system administration, maintenance and support firewalls and network devices.
• Experience in Virtualization (VMWare, Hyper-V) will be an advantage
• Knowledge and practical experience in Information Technology (IT) Security Policies and OS hardening will be advantage
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Proficiency in troubleshooting and problem-solving.