District Leader, FS

Job Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Multi-unit retail operations leader with a passion for developing talent that drives operational excellence resulting in exceptional patient and customer outcomes:

Operations – 50%
Responsible for the overall retail store operations in assigned district (including Front Store and Pharmacy) to include the following:

• Develops and executes district business plans and strategies to deliver on all financial measures:
  • P&L Management
  • Sales and Script budgets
  • Inventory Management (Front Store and Pharmacy)
  • Payroll Management (Front Store and Pharmacy)
  • Asset Protection and Shrink budget accountabilities
• Knows the competitive landscape and business trends and uses the information to proactively plan and capitalize on these potential opportunities.

Managing Existing Programs/Service

• Aligns front store and pharmacy teams on new and existing programs and services and execution expectations within the District
• Responsible for aligning team to deliver on healthcare outcomes and initiatives
• Communicates District plans and problem solves on store related issues
• Accountable for creating/leading District culture that ensures differentiated customer experience.
• Ensures compliance with federal, state and local laws and regulations pertaining to pharmacy
• Responsible for ensuring compliance with all community responsibility activities

Talent – 30%
Talent Agenda

• Develops and executes district talent plan to align region and division priorities
• Responsible for creating a culture in the District that promotes colleague growth and engagement.
• Responsible for the high quality and consistent execution of all colleague training and development programs
• Succession Plans/Development
• Accountable for District succession plans and development
• Responsible for creating a pipeline of talent, hiring and developing Store and Pharmacy Managers, Staff Pharmacists and interns
• Ensures store staffing plans considered at district level
• Responsible for developing and mentoring future District Leadership talent
• Accountable for ensuring the District has the right talent focused on delivering appropriate outcomes

Portfolio Growth – 20%
Acquisitions/Real Estate

• Provides market specific input and knowledge towards the development of the acquisition and real estate strategy
• Implements real estate strategy and provides acquisition support
• Responsible for identifying file by and acquisition leads, cultivating relationships with competitors, and ensuring retention of file buy assets

New Programs

• Responsible for District execution and delivery of key programs and services taking into account unique district attributes
• Responsible for implementation of new programs in both front store and pharmacy

Required Qualifications

• Applies Growth Mindset – actively seeks new ways to grow and be challenged for the better of the enterprise
• Demonstrates Deep Understanding of the Business and Market – applies knowledge of our business to best serve our customers and clients
• Thinks and Acts Strategically – keeps focused on long-term, strategic goals while executing against short-term objectives. Identifies potential risks and subsequent mitigation strategies
• Ensures Outcomes – collaborates with others to consistently deliver results that make a difference
• Engages and Inspires – instills a sense of energy and excitement and fosters pride in our purpose
• Builds High-Performing Teams and Develops Talent
• Completion of our LEARNRx program within 120 days of hire
• Communicates to ensure readiness to execute programs

Preferred Qualifications

• 3+ years experience as a multi-unit manager or 5 years as a GM in a big box retailer
• Prior Retail experience preferred
• Prior Pharmacy experience preferred
• Management and supervisory experience of pharmacy staff across multiple business units preferred.

Education

• Bachelor’s degree or 8 years relevant experience will be accepted in lieu of a Bachelor’s degree
• Pharm Tech License preferred
• BS or PharmD in Pharmacy preferred

Pay Range
The typical pay range for this role is: $100,000.00 – $227,000.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.