Clinical Liaison – RN

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Summary: The Field Transitional Care Nurse is an integral member of the CVS Care Transitions Team. The Transitional Care Nurse (RN) will work closely with patients, health care providers and partners to facilitate timely post discharge support for patients transitioning from an acute care setting to home.

Essential Functions:

• The Transitional Care Nurse will complete face-to-face visits with patients/caregivers during the hospital stay to assess post-discharge needs
• At least 55% of your week will be working in the field
• Use the nursing process to provide telephonic case management support for 30-days post discharge
• Maintain patient privacy in compliance with HIPAA, policies, and partnerships
• Understands and interprets medical information within scope of practice
• Completes all necessary documentation in Epic and other digital platforms
• Monitor, schedule, and track patient appointments with care team providers
• Completes other tasks as assigned

Required Qualifications

• Associate Degree Nursing
• Active unrestricted RN license in the state of employment or multi-state compact license
• Minimum of 5 years of experience as a Registered Nurse
• Minimum of 2 years of acute care experience as a Registered Nurse
• Valid and current driver’s license and auto insurance
• At least 55% of your week will be working in the field

Preferred Qualifications

• Bachelor’s Science Nursing
• Case Management/Transitions of Care experience
• Knowledge of electronic health records
• CPR certification

Minimum Knowledge, Skills & Abilities

• Able to read, write, speak understand and satisfactorily communicate in English in person, over the phone and via email.
• Proficient with MS Outlook, Word, PowerPoint, and Excel
• Ability to communicate well with care team members
• Ability to work independently, meet deadlines, multi-task successfully, answer emails and phone calls in a timely manner
• Ability to sit or stand for extended periods during the workday
• Intermediate computer skills

Job Type

• Full-time
• Dayshift, Monday – Friday

Pay Range

The typical pay range for this role is: $28.25 – $60.50.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.