Clinical Evidence Development Program Manager

Job Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Medical Affairs Clinical Evidence Program Manager will be responsible for managing the scientific operations of CVS Medical Affairs Clinical Evidence Development workstreams including clinical communications and publications processes. This position will work directly with the Executive and Lead Directors of Clinical Evidence Development (CED) to design, support, and manage cross-enterprise evidence generation from ideation through drafting and submission of clinical evidence deliverables (e.g., manuscripts, conference abstracts, and white papers).

The candidate will drive the project management responsibilities across multiple workstreams, to include creation of new programs, internal trainings, and team resources. Industry, market, and portfolio knowledge will support strategic priorities, execution of research, and monitoring/reporting of key performance indicators for team success. This position will require collaborative practices to maintain and provide quality control for existing daily/weekly/monthly/quarterly/annual project and governance tracking resources (e.g., dashboards and interactive reports). Governance responsibilities will include the coordination and tracking of knowledge sharing from legal, compliance, communications, and other stakeholders as content is developed. Ideal candidates will proactively identify synergies, redundancies, and opportunities to streamline CED workflows, meeting cadences, and cross-functional collaboration. Monitoring of existing vendor relationships and adherence to operational budgets, in addition to supporting the onboarding of new vendors, if necessary, is needed.

This position will assist Medical Affairs research workgroups to support study protocol development from cross-functional teams, manage IRB submissions, critically analyze content for data validity and integrity, and support additional steps throughout the Medical Affairs approval process. The candidate will help design and operationalize an internal comprehensive enterprise-wide approval and audit process that actively includes all CVS stakeholders and tracks content through its lifecycle from submission to post-acceptance communication planning. The Medical Affairs Clinical Evidence Senior Program Manager will design and provide copyediting, proofreading, and administrative (including budget reporting) support for all deliverables submitted to the enterprise Clinical Evidence Development Team. Additionally, they will curate and manage the publications repository supporting enterprise-wide Clinical Evidence Development.

This position will work closely with CVS cross-enterprise partners from Analytics & Behavior Change, Product Teams (e.g., Digital, Virtual Care, etc.), Health Equity Office, Medical Management, and other stakeholders to manage and execute clinical evidence deliverables as part of an enterprise-wide evidence development strategy to impact clinical / scientific communications internally and externally.

Required Qualifications

• 7+ years relevant work experience in healthcare and/or clinical research program management
• Experience with research protocols and regulatory bodies, Institutional Review Board requirements, and Good Clinical Practices
• Experience in clinical research execution to interpret study results and collaborate with stakeholders in the development of clinical evidence development content
• Demonstrated success publishing in scientific/clinical conference proceedings and major scientific journals
• Experience in the project management of cross-functional teams
• Experience managing large research portfolios with concurrent studies
• Execution of learning design, communication, and facilitation for groups
• Bachelor’s degree or higher in a related field

Preferred Qualifications

• Master’s degree or higher in medical-related, life sciences, or relevant field
• Experience with real-world data sources, study design, and evidence generation
• Demonstrated ability to provide analytical review of clinical content management to ensure data integrity and validity
• Relevant experience to support the development, maintenance, and querying of a clinical evidence repository
• Excellent oral / written communication skills following the prioritization, identification, critical appraisal, and development of clinical evidence
• Strict attention to detail
• Outstanding time management skills; demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines
• Demonstrated experience working independently and as part of a team
• Excellent interpersonal relationship skills including negotiating and relationship management skills with the ability to drive achievement of objectives
• Certified Society of Clinical Research Associate or Association of Clinical Research Professionals certification
• Good Clinical Practice certification
• Responsible Conduct of Research certification
• Human Subjects Research certification
• Research Study Design certification
• Experience with Knowledge Management (e.g., EndNote, Electronic Databases) systems

Education

• Bachelor’s degree or higher in a related field
• Master’s degree or higher in medical-related, life sciences, or relevant field

Pay Range
The typical pay range for this role is: $75,400.00 – $166,000.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.