Beauty Sales Consultant

Job Description

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store’s beauty zone and strive to build a personalized, robust basket for each customer.

Customer Sales Experience

• Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
• Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer’s information, be conscious of their needs and provide specialized sales advice.
• Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.

Operational

• Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

Training & Personal Growth and Development

• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
• Execute the established sales plan by meeting the sales budget and tracking your progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Be plugged in, curious and excited about all of the latest beauty trends and techniques
• Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

Why You’ll Love Working Here!

• Exposure to the latest and greatest product in the industry through brand interaction, training, and more
• Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
• Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
• You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!

Physical Requirements

• Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
• Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., ear piercing)

Required Qualifications

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational, and communication skills • Goal-driven, with an ability to multi-task
• Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and “Peak” Hours
• Ability to perform the tasks listed throughout the job description
• Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
• In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
• Must be at least 18 years old

Preferred Qualifications

• Prior Beauty Sales Experience
• Current knowledge of beauty products and brands
• Strong passion for beauty
• High school diploma or equivalent preferred

Education

• High School diploma or equivalent preferred but not required.

Pay Range
The typical pay range for this role is: $15.65 – $19.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health colleagues can initiate a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through myHR (1-888-694-7287, or through myLeave at myHR). If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.