Associate IT Operations Specialist II

At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences.

Job Description

The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms.

• Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
• Apply methodology to support business applications, and investigate operational problems as necessary
• Prepare full spectrum of specifications and user requirements
• Assist higher-level specialist in the development of highly complex solutions
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Provide on-call technical support for end users as required
• Other duties as assigned

Notice to Candidates:

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependant) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates:

Must be authorized to work in the country where the position is located.

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and two (2) years of work-related experience or a combination of education and directly related experience equal to six (6) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

Other Job Requirements

• Pass a Fit-for-Duty examination for deployment to PaCOM AOR

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
• Two (2) years related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
• Demonstrated strong technical and non-technical communication skills, both oral and written
• Strong team-oriented interpersonal skills
• May require knowledge in support of messaging environments
• May require proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
• May require proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management

Salary Range: USD 68,000 to 118,000

Benefits

Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, and training and development courses.

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.