Vehicle Readiness Specialist
Job Category | Vehicle Service |
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Location | Tigard, Oregon |
Req. ID | 187978 |
Job Type | Full-time |
Tesla participates in the E-Verify Program
The Role
The Vehicle Readiness Specialist is a key contributor to the Tesla experience by preparing vehicles for customers, and working with teammates to find opportunities for continuous improvement and new ways of vehicle readiness. This position is responsible for the high-quality preparation of customer cars, washing vehicles, and preparing new customer delivery vehicles. Success requires a desire to work quickly and efficiently, be challenged, have a high level of accountability, and a personal satisfaction in doing a great job.
Responsibilities
· Clean service, loaner, and gallery vehicles
· Clean vehicle exteriors and interiors in compliance with company standards
· Operate steamers, hoses, vacuums, and other equipment
· Ability to spot check and manage paint correction onsite as needed
· Track schedules, prioritize, and manage time effectively to meet deadlines
· Communicate with various teams that are involved in the vehicle orientation process
· Manage inventory and reorder supplies, as needed
· Troubleshoot issues and escalate to management through appropriate channels when needed
· Perform additional responsibilities as assigned to meet business needs
Requirements
· Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history, and ability to be insured
· High School diploma or equivalent
· Proven track record of a great work ethic
· Demonstrated ability to be a team player
· Ability to lift 50 – 60 pounds
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice
Operations Advisor
Job Category | Operations & Business Support |
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Location | Tigard, Oregon |
Req. ID | 185089 |
Job Type | Full-time |
Tesla participates in the E-Verify Program
The Role
The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Responsibilities
· Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment
· Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
· Prepare customer loan and DMV documents prior to delivery appointment and confirm accuracy
· Maximizing Tesla Scheduling Service calendar for drives and delivery
· Maintaining store facilities: supplies ordering, work orders, vendor communication
· Maintaining store fleet: coordinating service, allocation Management
· Support training, new hire onboarding, organizing and/or executing validations
· Compiling and running daily + weekly reports to analyze store performance and improve
· Maintaining brand and EHS standards, cascading feedback or adjustments to local team
· Monitoring and executing expenses
· Keyholder responsibilities to include opening/closing of store conducting morning/evening huddles and recaps
· Perform additional responsibilities as assigned to meet business need including Sales and Delivery
Requirements
· At least 1 year of related experience
· Proactive team member who is goal-oriented + highly motivated
· Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work
· Great attention to detail with strong organization and communication skills
· Positive, enthusiastic and passionate mindset
· Proficient with Microsoft Office suite and CRM tools (Salesforce preferred)
· Ability to work evening hours, weekends and holidays in a retail environment
· Ability to obtain appropriate state licensing, where applicable
· Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
· Must be able to successfully pass a pre-employment background check
· Legal right to work in the United States
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice
Tech Trainee (Automotive Service Intern)-Summer 2023
Job Category | Vehicle Service |
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Location | Tigard, Oregon |
Req. ID | 182029 |
Job Type | Intern/Apprentice |
Tesla participates in the E-Verify Program
• Performs entry-level work in the inspection, repair, and service of Tesla electric vehicles.
• Operate a variety of hand, power, and shop tools.
• Perform equipment inspections, adjustments and certifications.
• Perform Pre-Delivery Inspections (PDI) of new cars.
• Maintain records of time and materials.
• Maintain inventory of shop supplies and parts.
• Perform other related duties as assigned.
• Help maintain vehicle cleanliness of customer cars.
• Support lead technicians as needed.
• Knowledge of: Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles. Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
• Efficient skills in basic automotive techniques related to repair and servicing of automobiles.
• Support Parts & Front of House operations as needed or on a rotational basis
• High School Diploma or GED.
• Post-secondary automotive education (or equivalent military service experience) preferred but not required.
• Must be at least 18 years of age.
• Valid driver’s license, clean driving record and insurable.
• Must be capable of reporting to training location or local service center as needed.
• Ability to lift up to 60 pounds.
• Must follow verbal and written instructions with attention to detail.
• Be able to work in a team-based environment and achieve set goals.
• Must have a “safety first” attitude.
• Familiar understanding of the English language.
• Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office (Word, Excel, Powerpoint, Outlook).
As a full-time Tesla Intern, you will be eligible for:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k), Employee Stock Purchase Plans, and other financial benefits
- Company Paid Basic Life, AD&D, and short-term disability insurance
- Employee Assistance Program
- Sick time after 90 days of employment and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice
Service Technician
Job Category | Vehicle Service |
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Location | Tigard, Oregon |
Req. ID | 132625 |
Job Type | Full-time |
Tesla participates in the E-Verify Program
The Role Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla, means being a part of a team of the most talented Technicians and Engineers on the planet, working on cutting edge automotive technology and on the most advanced cars in production today. Our Technicians are the heart of every service location and we rely on their expertise in process improvement and in the delivery of the best service and products to our customers. We want you to elevate your professional growth through a combination of programs and on the job training, accelerating your career and unlocking your potential. With a global presence, we want to support your growth and career wherever life may take you. Our expectation is that you bring your full self to work each day, deliver high quality product, provide exceptional customer service, and help support our mission. Employee Benefits · Full benefits from day 1 for you and your eligible dependents · Aetna PPO and HSA plans (including infertility and transgender coverage) · 2 medical plan choices with $0 paycheck contribution · Vision & dental plans (including orthodontic coverage) · Healthcare and Dependent Care Flexible Spending Accounts · Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA · Company paid Life, AD&D, short-term and long-term disability · 401(k) match, Employee Stock Purchase Plans, and other financial benefits · Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays · Back-up childcare and employee discounts · Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance · Voluntary Identity Theft and Legal Services plans · Adoption and surrogacy benefits
Responsibilities · Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line · Work independently and as a team to drive maximum repair efficiency · Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products. · Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment. · Enjoy your company supplied laptop to support diagnostics and provide online training opportunities · Operate a variety of top-of-the-line hand, power and shop tools · Consistently and concisely detail and document repairs · Inspect and maintain shop equipment and request replacement as required · Partner with other teams to ensure delivery of an exceptional product by cleaning and detailing vehicles, as needed · Assist with onboarding and training of new technicians to help upskill the team
Requirements · High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.) · Automotive Service Technicians License, or desire to become Technician Apprentice through provincial schooling (Canada only) · Demonstrated ability to learn new technologies and processes, and adapt to change · Ability to innovate, solve complex issues, and present new ideas · Ability to follow oral and written instructions with attention to detail · Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines · Section 609 Refrigerant handling certification preferred · Experience working in a team-based environment and achieving common goals · Evidence of a “safety first” attitude · Basic command of the English or French (Canada Only) language · Must be at least 18 years of age · Basic computer skills, including navigating web browsers and standard applications like Excel and Word. · Valid driver’s license in the country (State for US) in which you are applying with a clean driving history
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice