Patient Service Associate, Emergency Department (3R Shift)

Challenges

As a Patient Service Associate at Emergency Department, you will be at the very forefront of operations to support the department in delivering patient care.

• Patients’ and Visitors’ registration

• Billing and payment

• Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)

• Observation ward monitoring: Preparing necessary medical documents for doctors’ review

• Admission and discharge coordination.

Requirements

• General Diploma / ITE certificate

• Experience in customer service

• Experience working in highly stressful / Dynamic work environment would be advantageous

• Able to perform 3 rotating shifts on a 6-day work week including weekends and public holidays

• Service-oriented, good team player

• Good in IT Skills

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