Executive, Strategic Ops Research & Analytics

Broad Function

Support the department in the application of analytical and statistical knowledge in deployment of tools to transform data into insights to facilitate decision making, leading to the achievement of WH’s long term vision in providing effective and efficient healthcare services to the population.

Key Responsibilities & Duties

• Work with stakeholders within the organisation, external healthcare institutions (within or outside NHG Cluster) and external entities to explore and identify opportunities to leverage on data to drive business solutions.
• Develop, implement and maintain Enterprise Data Warehouse and Data Governance Policy to enable access of accurate and high quality data by stakeholders for analysis and reporting.
• Support organizational reporting and dashboarding roadmap implementation.
• Develop and implement Data Clearing House processes to handle internal and external data requests.
• Develop data processing automations through programming and other tools to improve productivity.
• Apply Operations Research knowledge to transform data into insights to drive optimization and improvement of business strategies.
• Participate in strategy formulation to enable and catalyse the department in meeting its KPIs.

Job Requirements

• Relevant bachelor degree in the field of Mathematics, Statistics, Computer Science, Software Engineering, Economics, Business, Data Science or related field
• Proficient with real life applications of analytics, dashboarding and reporting languages and softwares such as Excel, R, Python, Tableau, VBA, HTML, JavaScript, SQL, etc
• Working experience in health or healthcare related industry and held a role in Business Intelligence, Systems Integration, Data Warehouse Management, Data Science or Data Engineering related areas.
• Relevant experience in non-healthcare related industries will be considered.
• Strong analytical, communication and problem solving skills
• Good team player
• Perform and complete stretched tasks within tight deadlines when required
• Good knowledge on hospital operations

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