Staff Site Reliability Engineer, ASE – Cloud Platforms

Summary

Posted: Mar 3, 2025

Weekly Hours: 40

Role Number:200592425

Join the Apple Service Engineering team as a Site Reliability Engineer and be part of something extraordinary. At Apple, your ideas have the power to shape the future of our products, services, and customer experiences. Bring your passion and dedication, and watch your vision become reality. As an SRE, you’ll play a pivotal role in supporting and scaling cloud services for thousands of development and operations engineers. Our services demand uncompromising scalability, high availability, and seamless performance. This is a hands-on position where you’ll establish SRE practices for our private/public cloud service, accelerating our ability to deliver thousands of applications reliably and consistently. If you’re driven by designing, engineering, and running systems that make a real difference for our customers, Apple is the perfect place for you.

Description

We’re searching for a driven Site Reliability Engineer (SRE) to join our innovative team. As an SRE, you’ll be a cornerstone of our production software, ensuring our systems are uncompromisingly reliable, secure, and scalable. Your expertise will be vital in maintaining constant uptime, seamless scalability, and a thriving environment for new applications and services. The ideal candidate is a highly motivated self-starter with a passion for excellence, quality, and meticulous attention to detail. This role goes beyond traditional SRE work. You’ll not only keep our systems running smoothly but also collaborate closely with developers and architects. Together, you’ll design and implement solutions for improved stability, security,and scalability.

Minimum Qualifications

• Cloud Platforms: Experience with major public cloud providers and their cloud-native services. Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible.
• Container Technologies: Proficiency in Kubernetes to deploy, operate and troubleshoot container based applications.
• SRE Principles: Adherence to SRE principles, including monitoring, alerting, error budgets, fault analysis, and automation. Strong focus on reliability, availability, and performance.
• Telemetry and Observability: Expertise in implementing and coordinating telemetry using tools like Splunk, Grafana, and Prometheus. Ability to analyze and troubleshoot complex system issues.
• Programming: Proficiency in Python, GoLang for developing automation scripts, tools, and custom applications.
• Collaboration: Excellent interpersonal and communication skills. Ability to work effectively in cross-functional teams and foster a collaborative environment.
• Technical (Engineering or Computer Science) BS/MS degree or equivalent work experience

Preferred Qualifications

• Production & Non-Production Environments: Operate, monitor, and prioritize tasks across all production and non-production environments, demonstrating strong operational focus.
• Innovative Problem Solver: Design, build, and implement innovative software solutions to address existing challenges and proactively anticipate future needs.
• Documentation & Collaboration: Create clear alert handling procedures and runbooks, ensuring knowledge transfer and collaboration within and between SRE teams.
• Automation Champion: Automate service deployment and orchestration in the cloud environment, as well as other routine processes, to streamline operations and reduce toil.
• Resilience & Growth: Actively participate in capability planning, scale testing, and disaster recovery exercises,ensuring our systems remain resilient.
• Team Player: Foster strong relationships and provide support to partner teams like engineering, QA, and program management.