Engineering Project Manager (SAP Techno-functional Support Delivery Lead), IS&T Enterprise Systems

Summary

Posted: Jan 15, 2025

Role Number:200585077

Apple is a place for exceptional individuals who strive to achieve their full potential. If you are driven by the aspiration to make a meaningful impact and join a team that takes pride in ensuring the smooth operation of Apple’s business, this may be the ideal opportunity for you. Apple’s Information Systems & Technology (IS&T) organization oversees critical business and technical infrastructure that significantly influences the online ordering process, the overall customer experience with orders and services, financial closings, and more. We are seeking a techno-functional operations lead who thrives in a hands-on role and is passionate about driving operational excellence. This individual will collaborate with a team that is committed to maintaining Apple’s business operations. This role offers substantial opportunities for personal and professional growth.

Description

As SAP Techno-functional Operations Lead, you will effectively combine technical and functional expertise as the SAP Operations Lead. To excel in this role, you must possess experience in application development (coding in ABAP), troubleshooting and debugging issues, and hands-on experience in designing and configuring the SAP SD module. This position requires independently working with business users to gather requirements and address business needs, ensuring the smooth operation of Apple’s business. Key responsibilities include: – Collaborating with stakeholders to identify and resolve new requirements and operational issues, including design, configuration, development, and testing. – Managing multiple operational issues simultaneously with changing priorities and driving them to closure. – Establishing relationships with various business stakeholders. – Driving system and process initiatives that could potentially improve efficiency and productivity. – Monitoring and identifying trends for issues and implementing solutions through root cause analysis. – Institutionalizing best practices for application development to ensure consistent delivery of high-quality solutions with high performance and scalability.

Minimum Qualifications

• SAP development experience
• SAP Functional SD experience
• Experience and understanding of SAP S/4 HANA frameworks
• Bachelor’s degree or equivalent work experience

Preferred Qualifications

• 6+ combined years of hands-on SAP experience with ABAP development, RESTful ABAP programming and configuration in SAP SD.
• Experienced in building and integrating SAP systems with third-party systems, applications, and external data sources using different middleware technologies.
• Good understanding of integration between SAP SD and FI, MM modules.
• Excellent problem-solving skills and the ability to drive issue resolution across teams.
• Self-motivated, detail-oriented, and sensitive to established schedules and scopes.
• Ability to establish and maintain relationships with various business stakeholders.
• Experience working in a 24 X 7 support model, handling vendor performance, delivering as per SLA, reporting metrics with continuous improvement.
• Experience in partnering with vendor teams both onsite and offshore.
• Excellent verbal and written communication skills across all levels of the organization.
• Experience with GTS is nice to have.
• Hands-on experience on S/4 HANA will be a significant plus.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.