Lead Administrative Assistant – Apple Services Engineering

Summary

Posted: Oct 22, 2024

Weekly Hours: 40

Role Number:200574871

Do you love helping people and acting as a trusted resource to others? Do you enjoy building deep expertise as well as navigating new and different tasks every day? In this role, you will lead a team of Administrative Assistants and Site Administrative Assistants, working in our global offices. You will work in a range of capacities from team leadership, resource planning, executive calendar support, event coordination and implementing process improvements. This is a dynamic position in a fast paced environment so it requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of integrity and professionalism. We’re seeking a collaborative team member with a friendly work style, who’s well-organized, proactive, able to effectively multi-task, and take initiative while displaying exceptional judgement to provide direct support to our Engineering Director for Apple TV & Sports.

Description

As a member of the Apple Services Engineering (ASE) Operations Team, this role will be managing a team of Admins across multiple offices, ensuring the team is meeting organizational needs and employees are supported in their growth & development. Supporting the Engineering Director for Apple TV & Sports with all things related to scheduling, organization logistics, budget management, and process. Director calendar management: Coordinate meetings and conference calls, booking domestic / international travel arrangements. Building and facilities support: Space planning, facilities needs, office supplies and equipment, building access, etc. Fiscal planning support: Knowledge and implementation of finance policies for internal and external orders. Support logistics and operations for a growing team of engineers. Providing backup support for other admins as needed. Ability to lift up to 20lbs.

Minimum Qualifications

• 2 + years of Administrative Assistant experience supporting senior level management
• 2 + years of direct people management experience
• A self starter, able to utilize good judgment to make appropriate decisions
• The ability to multitask, remain calm and confident during stressful situations
• Curious, flexible and a dedicated problem solver
• Able to build collaborative partnerships across multiple job functions and levels, be a strong team player
• Ability to lift up to 20lbs.
• A Bachelor’s degree, AA or equivalent experience

Preferred Qualifications

• Strong sense of professionalism; able to work autonomously on assignments and handle sensitive and confidential information with integrity and discretion
• Proficiency with iCal, Keynote, Mail, eApproval, Quip, Box, Confluence and other OSX based office systems a plus
• Serve as the primary point of contact on all matters pertaining to the team, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgment to reflect the Director’s style and organization policy, while maintaining the highest level of discretion.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $34.60 and $61.50/hr, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.