Program Analyst

Job Description

Overview

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Responsibilities

Design 

• Lead and collaborate with stakeholders to gather requirements and understand business needs .
• Design and develop scalable and efficient applications to streamline business processes and workflows.
• Customize existing Quickbase application to meet specific requirements.
• Configure user roles, permissions, and access controls within Quickbase applications to integrate with corporate active directory.
• Implement data integrations between Quickbase, Vista, and other systems using APIs, webhooks, or third-party integration tools.
• Perform troubleshooting and debugging of Quickbase applications to identify and resolve issues in a timely manner.
• Optimize application performance and ensure data integrity and security.
• Provide technical expertise in training and support to end-users on how to use Quickbase applications effectively.
• Stay up to date with the latest Quickbase features, best practices, and industry trends.
• Collaborate with cross-functional teams to drive continuous improvement and innovation in Quickbase development processes. 

Training and Support 

• Support Program Analyst in the admin support for MES Capture (e.g., access, security, etc.).
• Provide support and maintenance for MES Capture, including troubleshooting and resolving issues.
• Support Program Analyst in the training and/or coordinate training for system end users
• Represent IT at customer review meetings, as needed
• Available for on call support during critical system events
• Support Production Change Management Process

Development and Implementation 

• Provide development support on defects and releases for the Capture app.
• Support the Implementation of new releases of Capture to meet business needs
• Produce and maintain timeline for implementations and application releases
• Monitor progress of software release and IT initiatives for effective project control
• Track and provide status reporting

Testing 

• Support Program Analyst in the in the coordination and communication of functional users the testing and validation of system changes
• Provide coaching and support with the design, coding and development of unit test plans and scripts, as needed.
• Direct participation in testing

Qualifications

REQUIREMENTS 

• Bachelor’s degree in computer science or related field or the equivalent experience
• 3+ years’ experience using and developing in two or more of: Quickbase, SSIS, SQL, Java, or Python.
• Database knowledge, relational i.e., parent-child, 1:M, etc.
• Aptitude to understand and build in-depth knowledge of how applications work, and the business process flows supported by the application, including all roles identified within the application (e.g. foreman, general foreman, etc.)
• Excellent communication skills

PREFERRED 

• Quickbase and/or Python development experience
• IT Help Desk support experience
• MasTec business knowledge or Construction Industry Experience
• An understanding of SOX Requirements 
• Five years IT support for construction company or equivalent, preferred

Physical Demands and Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.  

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.