Residential Service Technician – Wilmington

Description

Job Title: Residential Service Technician

Department: Service Division

Reports to: Residential Service Supervisor

Wage: Hourly, commensurate with level of experience

Experience: Minimum 2 Years

General Purpose of Job:

Service of Residential and Light Commercial Type HVAC duct systems and equipment to include the following components :

• Packaged units ground and rooftop
• Split system equipment
• Central station air handlers
• Various types of air distribution systems
• Flexible, spiral and single wall pipe duct systems
• Ceiling and wall grilles and diffusers
• Gas furnaces
• Geothermal systems
• Boilers

1. Service list of equipment above in timely manner. In addition, make repairs where needed.
2. Maintain excellent communications between Newcomb and Company and all customers.

Primary Duties and Responsibilities:

• Must possess a valid driver’s license certificate and meet all required physical ability, efforts, and exertions to perform job duties.
• To possess or secure an EPA refrigerant certificate within company guidelines.
• Ability to work in outdoor weather and temperature extremes designated by company policy.
• Report for work each morning at the scheduled time to receive daily work assignments from residential dispatcher.
• To perform on a professional level, all scheduled maintenance and testing to equipment covered by any maintenance contract.
• Operate various measuring and diagnostic testing equipment required to perform scheduled maintenance, and diagnostic analyzing nature of repair.
• Record and report to residential dispatcher any possible repairs or further diagnostics needed.
• To complete legibly all required check sheets, transfers, time cards, recording of parts used, and paper work necessary to complete a maintenance or repair service.
• Responsible to work in a safe manner and maintain all efforts with respect to safety and protection to self, personnel, and all customer and company property.
• To remain in contact with residential dispatcher and Residential Service Supervisor for information needs and or schedule changes.
• To maintain and use company vehicle per all company policies and standards. This includes appearance and maintenance to the inside and outside of the vehicle.
• To follow the directions of the Residential Service Supervisor.

Secondary Duties and Responsibilities:

• This listing of Primary and Secondary Duties and Responsibilities is not all-inclusive but rather an outline of job duties and responsibilities.
• To restock truck as needed to have adequate approved parts, supplies, and materials on hand.
• Participate in training classes; and to enroll in courses to upgrade technical capabilities when applicable.
• Develop good communication skills, both oral and written when applicable.
• Perform after-hour emergency service calls when applicable.

Physical Requirements:

• All candidates for this position should be reasonably physically fit and capable of picking up a 60 lb. tool, piece of equipment or piece of material and moving it about either on a jobsite, at a vendor, our warehouse, etc.
• All Service Techs typically load and unload materials for projects and move these materials into place at the project. This may involve movement carrying a load in tight and difficult situations and on uneven terrain.
• All candidates may be required to climb and work off ladders and aerial lifts as required to accomplish their work within buildings and on roofs.
• All candidates will be familiar with the safe operation and capable of using hammer type drills and similar tools.
• Environmental conditions may range from outdoors at all times of the year to indoors at normal office conditions to indoor utility plants.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.