Account Executive, Meritain Health

Job Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Through complex negotiations and in-depth knowledge of Meritain Health’s products and services, the Account Executive will initiate actions which maximize revenue, retain and grow client relationships, and effectively position our products and rate/fee levels with an emphasis on expanding the assigned book of business. They will also provide guidance, support, and strategic leadership among the service teams assigned to their book of business.

The Account Executive will perform the following:

• Meets assigned sales, retention and profitability objectives and seeks opportunities for profitable growth.
• Acts as strategic business partner to customers and producers to optimize the positioning of the enterprise’s products and services and to attain profitability and membership objectives.
• Draws from entire spectrum of product line and seeks opportunities to execute cross-sell strategies and add other lines of business.
• Retains and cultivates a profitable book of business by coordinating the renewal process.
• Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.
• Thoroughly analyzes and reviews reports and utilization in order to consult with customers, implement appropriate interventions and drive mutually beneficial outcomes for the customer and Aetna.
• Analyzes and reviews reports/data and utilization to assist the customers in understanding key drivers of benefits cost. Recommends solutions based on data.
• Coordinates resources to ensure a successful case installation of new products and services.

Required Qualifications

• Applies Growth Mindset – actively seeks new ways to grow and be challenged for the better of the enterprise
• Demonstrates Deep Understanding of the Business and Market – applies knowledge of our business to best serve our customers and clients
• Thinks and Acts Strategically – keeps focused on long-term, strategic goals while executing against short-term objectives. Identifies potential risks and subsequent mitigation strategies
• Ensures Outcomes – collaborates with others to consistently deliver results that make a difference
• Engages and Inspires – instills a sense of energy and excitement and fosters pride in our purpose
• Builds High-Performing Teams and Develops Talent
• Completion of our LEARNRx program within 120 days of hire
• Communicates to ensure readiness to execute programs

Preferred Qualifications

• 3 to 5 years experience in Sales & Service
• Account Management within Sales & Service
• Complex negotiations within Sales & Service
• Sales administration, support, reporting
• Self-funded/stop loss products, Sales & Service
• Strategy development
• Cross-sell functionality
• Health and Life Insurance License.

Preferred Qualifications

• Existing broker relationships
• Consultative experience
• Data Analytics

Education

• Associates Degree or equivalent experience (HS diploma + 2 years relevant experience)

Pay Range

• The typical pay range for this role is: $60,400.00 – $124,100.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. 

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.