Service Research & Development Technician

Tesla participates in the E-Verify Program

What to Expect

The Service Development team is looking for an experienced and dedicated Technician ready to tackle problems impacting Service Technicians globally. The focus is to improve service repair processes and influence vehicle design by utilizing technical skills and creativity. You will need to take initiative as an individual as well as pivot quickly for team goals and targets.

Our mission: Accelerating the world towards sustainable energy by creating streamlined and scalable service repair processes while working across boundaries to improve the future of Tesla Service

What You’ll Do

• Develop service repair processes and establish repair times for current and future models
• Identify, test, and implement improvements for current service repair processes
• Examine CAD design and recognize improvements for current and future models
• Evaluate prototype tooling through design phases leading to global field use
• Research and comprehend field facing issues to identify process and design improvements
• Take in feedback from Service Technicians to enable continuous improvement of repair procedures and products
• Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment
• Provide daily updates for project tracking, including time and materials
• Possess the ability to manage time and projects to meet targets and deadlines
• Support all aspects of our technical operations
• Assist with onboarding and training of new team members

What You’ll Bring

• Position requires onsite attendance with the team
• High attention to detail
• Tesla service technician with at least 3 years’ experience
• Experience maintaining and repairing vehicles
• Fluent in Tesla vehicle architecture
• Proficiency or ability to learn CAD programs
• Operate a variety of hand, power, and shop tools
• Excellent written and verbal communication skills.
• High priority projects will require staying until the job is done.
• Physical ability to perform all workshop tasks
• Valid driver’s license and insurance
• Must be at least 18 years of age

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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