Senior Human Resource Executive (Learning & Development) (DSC/ET/12271)

• Oversee the operational and  administrative matters for Learning & Development team in accordance to prescribed policy, standing operating procedures and customers’ expectations; which includes
  • end to end management of courses such as registration, confirmation, cancellation, postponement, replacement
  • procurment process for training related purchases
  • source for customized learning solutions with training provider
  • accuracy and timely update of training records and other data
  • proper management of employees training requests and HR Training mailbox enquiries
  • logistics arrangement in place e.g. venue booking, setup of training rooms and equipment
  • attendance taking for physical courses and post-course feedback consolidation
  • Coordinate new hires compulsory training and SG United WSIP officers training
  • Track e-learning modules completion and email reminders
  • Administer LEARN account management
  • Assess and manage training budget expenditure
  • Monitor and update training volume and KPI and other report
  • Process and verify invoices
• Oversee the overseas travel management which includes
  • Coordinate overseas travel requirements
  • Handle all travel related requests e.g. booking of flight, accommodation, transport
  • Put up Purchase Requisition approvals to incur expenditure according to approving matrix
  • Process and verify trip claims, overseas allowances
  • Submit official passport applications
• Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on-the-job-training to the team.
• Work closely with HR Manager/Director to oversee the staff training and development, performance review and staff welfare of the team.
• Responsible for meeting KPIs
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Branch Head/Director.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Other duties as assigned

Requirements

• Degree/Diploma in Human Resources, or relevant discipline.
• At least 4 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an added advantage.
• Past working experience in government ministries and statutory boards is preferred
• Experience using Workday is an advantage.
• Tech-savvy with good proficiency in Microsoft Office.
• Strong aptitude to learn and pick up new skills, highly adaptable.
• High level of initiative and mindset of continuous improvement
• Meticulous, detail-oriented, and organised.
• Independent, resourceful, team player, results driven, and customer focused.
• Good interpersonal and communication skills