SOLUTION ARCHITECT

Come join our team for an excellent role! We are looking for a Solution Architect with Service Activation and Field and Maintenance Experience (Telecom Domain)

Summary: We are looking for a highly skilled Solution Architect with experience in the Telecom domain and expertise in Service Activation and Service Provisioning. As a Solution Architect, you will be responsible for designing and implementing efficient and scalable solutions for field and tech area. Your knowledge and technical leadership will contribute to the successful delivery of exceptional customer experiences.

Qualification: BS or equivalent

Location: El Segundo, California

Salary and Other Compensation:

The annual salary for this position is between $110,000 – $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Responsibility:

·       Solution Design: Collaborate with cross-functional teams to understand business requirements and translate them into robust solution designs. Develop end-to-end architectural designs that align with the organization’s service activation and service provisioning area.

·       Field and Maintenance: Demonstrate a deep understanding of order management systems in the telecom domain. Utilize your knowledge to design solutions that streamline order processing, provisioning, and fulfilment, ensuring accurate and timely delivery of telecom services.

·       System Integration: Define integration strategies and design scalable and efficient solutions that seamlessly integrate with existing systems, such as product catalogs, billing systems, inventory management, and customer relationship management (CRM) systems.

·       Technical Leadership: Provide technical guidance and leadership to development teams, ensuring adherence to architectural best practices. Collaborate with developers, testers, and stakeholders to drive successful solution implementations.

·       Requirements Analysis: Conduct comprehensive analysis of business and technical requirements, identifying gaps, risks, and dependencies. Work closely with stakeholders to clarify requirements and ensure alignment with order management processes.

·       Solution Documentation: Create and maintain detailed architectural documentation, including solution designs, interface specifications, data models, and system integration guidelines. Ensure documentation is accurate, up-to-date, and easily accessible to relevant stakeholders.

·       Vendor Management: Collaborate with external vendors and suppliers to evaluate their solutions and ensure compatibility with the organization’s order management processes. Provide guidance and support during vendor selection processes and manage vendor relationships effectively.

·       Industry Trends Monitoring: Stay up-to-date with industry trends, emerging technologies, and best practices related to order management systems and telecom domain. Leverage your knowledge to recommend innovative solutions and drive continuous improvement.

 Requirements:

·       Proven experience as a Solution Architect in the telecom domain, preferably with expertise in Service Activation and Service provisioning area.

·       Strong knowledge of telecommunications concepts, including service provisioning, service activation

·       Previous experience in Troubleshooting the network devices.

·       Experience in Cloud Technologies like AWS and AZURE

·       Experience in Salesforce in a plus

·       Proficiency in system integration techniques, including API design, messaging protocols, and data transformation.

·       Familiarity with industry standards and frameworks, such as TM Forum’s ODA, Open API, eTOM and SID models.

·       Excellent analytical and problem-solving skills, with the ability to quickly understand complex requirements and propose effective solutions.

·       Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

·       Knowledge of agile methodologies and experience working in agile development environments is a plus.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Aug 02 2023