Operations Advisor, Part-Time

Job Description

Tesla participates in the E-Verify Program

What to Expect

The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

What You’ll Do

• Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment
• Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
• Prepare customer loan and DMV documents prior to delivery appointment and confirm accuracy
• Maximizing Tesla Scheduling Service calendar for drives and delivery
• Maintaining store facilities: supplies ordering, work orders, vendor communication
• Maintaining store fleet: coordinating service, allocation Management
• Support training, new hire onboarding, organizing and/or executing validations
• Compiling and running daily + weekly reports to analyze store performance and improve
• Maintaining brand and EHS standards, cascading feedback or adjustments to local team
• Monitoring and executing expenses
• Keyholder responsibilities to include opening/closing of store conducting morning/evening huddles and recaps
• Perform additional responsibilities as assigned to meet business need including Sales and Delivery

What You’ll Bring

• At least 1 year of related experience
• Proactive team member who is goal-oriented + highly motivated
• Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work
• Great attention to detail with strong organization and communication skills
• Positive, enthusiastic and passionate mindset
• Proficient with Microsoft Office suite and CRM tools (Salesforce preferred)
• Ability to work evening hours, weekends and holidays in a retail environment
• Ability to obtain appropriate state licensing, where applicable
• Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
• Must be able to successfully pass a pre-employment background check
• Legal right to work in the United States

Compensation and Benefits

Benefits

As a part-time Tesla employee, you will be eligible for:

• 401(k) with employer match
• Employee Assistance Program
• Sick and Vacation time
• Tesla Babies program
• Back-up childcare and parenting support resources
• LGBTQ+ care concierge services
• Pet Insurance

Expected Compensation

$26.00 – $38.00/hour + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice