Parts Advisor

Job Description

Tesla participates in the E-Verify Program

What to Expect

Tesla Motors is looking for a Parts Advisor to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Body Repair and Service Program in all aspects.   

What You’ll Do

Responsibilities  

• Assist Tesla Body Shops with parts related questions via email and phone  
• Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions  
• Follow up with body shop members on parts order and ensure complete satisfaction  
• Work closely with Tesla’s internal teams to improve processes and provide feedback.   
• Accurately record parts transactions and data into Dealer Management System-attention to detail is critical  
• Prioritize and efficiently manage a high volume of work, and meet deadlines  
• Maintain daily metric goals.  
• Perform other duties as needed  

What You’ll Bring

Requirements  

• 1-3 years of experience in the automotive industry  
• Degree or Certificate from a University program in Automotive Technology a plus  
• Internal Tesla candidates must have experience using WARP Drive  
• Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles  
• Ability to work in a fast-paced environment, strong organization skills, problem-solving aptitude  
• Ability to adhere to performance metrics including: CSI, department goals  
• Proficient with Microsoft Office Suite, Enovia, CATIA, CAD or other PLM system experience is a plus  
• Strong written and verbal communication skills as well as the ability to follow instructions required  
• Dealer automotive service experience a plus  
• Must be 18 years or older   

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$16.00 – $49.00/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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